Privacy Policy
Last Updated: 30 May 2025
1. Who We Are
- All orders placed are considered an offer to purchase and are subject to acceptance by Triple Solar Ltd.
- Product availability is subject to stock and system synchronization with our ERP (Odoo).
- Payment terms will be defined at the time of account setup and must be adhered to.
- Pricing is exclusive of VAT and may vary based on account-specific terms or promotions.
- Orders may be canceled or delayed due to unforeseen supply chain issues, which will be communicated accordingly.
2. Sharing Your Information
We do not sell or rent your personal information to third parties. We may share your information with:
- Service Providers: Third-party vendors who perform services on our behalf, such as payment processing, order fulfillment, and data analysis.
- Legal Requirements: If required to do so by law or in response to valid requests by public authorities.
3. Data Retention
We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, comply with our legal obligations, resolve disputes, and enforce our agreements.
4. Data Security
We implement appropriate technical and organizational measures to protect your personal information from unauthorized access, use, or disclosure. However, no method of transmission over the Internet or method of electronic storage is completely secure.
5. Your Rights
Under the UK General Data Protection Regulation (UK GDPR), you have the right to:
- Access the personal data we hold about you
- Access the personal data we hold about you
- Request deletion of your personal data
- Object to or restrict processing of your data
- Withdraw consent at any time, where processing is based on consent
6. Cookies and Tracking Technologies
Our website uses cookies to enhance your browsing experience. Cookies are small data files stored on your device. You can set your browser to refuse all or some browser cookies or to alert you when websites set or access cookies.
7. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices or the content of those sites.
8. International Data Transfers
If we transfer your personal information outside the UK, we ensure that appropriate safeguards are in place to protect your data, in compliance with applicable data protection laws.
