Cookie Policy
Last Updated: 27 June 2026
This policy explains how Triple Solar Ltd uses cookies and similar technologies (such as browser local storage) on this website, and how you can control them. It should be read alongside our Privacy Policy.
What are cookies?
Cookies are small text files placed on your device. Some are essential for the site to work; others are optional and only set with your consent. We also use local storage to remember your cookie choices.
Managing your choices
When you first visit, a banner lets you Accept all or Reject non-essential cookies, or choose categories under Manage preferences. Non-essential cookies are off until you opt in. You can change or withdraw your consent at any time using the “Cookie Settings” link in the website footer, and you can also block or delete cookies in your browser settings. Rejecting non-essential cookies does not restrict access to the site.
Strictly necessary cookies
These are required for the site to function (sign-in, security, cart and checkout) and cannot be switched off.
| Cookie | Purpose | Type | Provider | Duration |
|---|---|---|---|---|
| ts_auth | Keeps you signed in (authentication session). HttpOnly. | 1st party | Triple Solar | 30 days |
| ts_api | Authenticates catalogue, cart and checkout requests. | 1st party | Triple Solar | 30 days |
| ts_user | Remembers your display name/account state for the signed-in UI. | 1st party | Triple Solar | 30 days |
| ts_pre_auth | Short-lived holder used only during two-factor (2FA) sign-in. | 1st party | Triple Solar | 10 minutes |
| ts:consent-v1 | Stores your cookie choices (local storage), so we honour them. | 1st party | Triple Solar | Until you clear it |
Analytics cookies (consent required)
Set only if you accept analytics. We use Google Analytics 4 to understand how the site is used. Google may use this data for its own purposes, so these require your consent.
| Cookie | Purpose | Type | Provider | Duration |
|---|---|---|---|---|
| _ga | Google Analytics — distinguishes unique visitors. | 3rd party | 2 years | |
| _ga_* | Google Analytics — persists session state per property. | 3rd party | 2 years | |
| _gid | Google Analytics — distinguishes visitors within a session. | 3rd party | 24 hours |
Marketing cookies (consent required)
Set only if you accept marketing. We use the Meta (Facebook) Pixel for campaign measurement and retargeting.
| Cookie | Purpose | Type | Provider | Duration |
|---|---|---|---|---|
| _fbp | Meta Pixel — measures campaigns and delivers/retargets ads. | 3rd party | Meta | 3 months |
Embedded third-party content
Some pages can load content from third parties that may set their own cookies. These load only when you choose to interact with them:
- Google Maps (Contact page) — loads only after you click to view the map. Provider: Google.
- YouTube / Vimeo (customer stories) — load only when you press play. We use YouTube’s privacy-enhanced mode. Providers: Google, Vimeo.
Contact
Questions about this policy? Email info@triplesolar.co.uk.
